SHIPPING

Shipping fee is based on the total weight.

On-hand items will be dispatched within 5 working days after receiving the payment and in any case there will be a delay, we will inform you by email.

Once it has been dispatched, you will receive an email confirmation with the tracking number. Please allow a couple of days for the tracking to be updated on the courier system.

Packages will be sent using DHL E-Commerce (packages are coursed via DHL logistics network and handed off to the local postal service in the destination country. Final delivery to your address will be made by your local post, not DHL.)

  

Delivery usually takes 7 to 20 business days from the date of shipment.

We ship from Manila, Philippines.

 

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International shipping may take up to 6 weeks during certain peak seasons

(Christmas, Mother's Day, Valentine's Day).

We do our best to ship orders out in a timely manner.

Unfortunately, once dispatched we can not control how fast the courier gets your order to you.

We are also not responsible if your package takes longer to get to you.

We are also not responsible for items getting lost due to you providing the wrong address.

 

N O T E:  ALL SALE ITEMS ARE FINAL**

 

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 Additional information:

- Customers are responsible for the payment of any local customs duties.

- Customers are responsible for the exactness and accuracy of their delivery address.

- Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay. 

  

If you have a question regarding the shipping, feel free to contact us:

 contact@lovecynthia.fr

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